[ Service · 02 / 04 ] ThinkFirst-Hub

The back-office your operation needed yesterday.

A unified layer to manage orders, stock, catalog, and digital operations. Connects what is dispersed today and delivers real-time visibility to the team and the board.

[ What it solves · 02 ]

Hub is for you if you recognize this

Five scenarios. Not hypothetical problems — documented situations in most mid-market companies with eCommerce running.

  1. Orders living in five different systems.

  2. Stock out of sync between channels and warehouses.

  3. Catalog managed manually by multiple people.

  4. Executive reports arriving three days late.

  5. Broken integrations that nobody wants to touch.

[ Capabilities · 03 ]

What Hub includes

Five capabilities. Each with a functional owner and an associated dashboard.

[ 01 ]

Centralized multi-channel orders

A single operational inbox. Same view for storefront, marketplaces, and B2B.

[ 02 ]

Stock synchronization

Connected to ERP, POS, and sales channels. Latency under one minute.

[ 03 ]

Unified catalog management

Master SKUs, variants, and attributes. Automatic propagation.

[ 04 ]

Live executive dashboard

Operational KPIs for the board. Same number for everyone, in real time.

[ 05 ]

LATAM integrations

Shopify, VTEX, local ERP, Bsale, regional fintechs and logistics.

[ Implementation · 04 ]

Hub is product + service.

Product and service in parallel. The platform activates in weeks; integration runs in visible sprints.

[ 01 · Product ]

The platform

Monthly license. Stack hosted and operated by ThinkFirst. Continuous updates at no additional cost. Dashboards and APIs live from day one.

Activation
2 — 4 weeks
[ 02 · Service ]

The integration

Dedicated team connecting Hub to your stack: ERP, POS, channels and logistics. Two-week sprints with functional delivery. Bi-weekly committee throughout integration.

Integration
8 — 16 weeks
[ Model · monthly subscription + initial sprint ] Bi-weekly committee · visible deliverables · milestone billing
[ Opinion · ThinkFirst ]
[

Hub is not another integration. It is the layer that makes the rest of your systems make sense. When the back-office is ordered, every operational decision costs less and every growth initiative takes less time.

ThinkFirst · Hub · Opinion
]
[ Closing ]

Seeing Hub in operation takes 30 minutes.

Live demo on anonymized real client data. We show you orders, stock, catalog, and dashboard. We tell you what you would need to integrate first.